Terms and Conditions

We are committed to protecting and taking your privacy seriously. We only use the information that we collect about you within the restrictions placed on us by law. Book in a Box is based in the UK and operates in accordance with UK law. Our policy tells you how we deal with your data, what personal data we collect, how we use and protect it, and who we disclose it to. By using our website you are agreeing to our Privacy Policy. We will update this page as and when we need to so it is important to check back for any changes from time to time. 

We may collect the following information:
- Name

-Contact information including email address and postal address (specifically children's postal addresses)

-Payment details

1. We will not collect any personal information about you (names, addresses, telephone numbers or e-mail addresses), unless you voluntarily choose to provide it to us (e.g. by deciding to use this site or by purchasing a product).

2. By providing us with personal information, you consent to the use of it as set out in this policy. We will use this data to communicate with you, answer your queries, process your order, or provide you access to specific account information and also, subject to you agreeing to receive marketing communications, to support our relationship with you and inform you on our news and special offers.

 

3. In cases of suspicious activity we may use information provided by you in order to conduct appropriate anti-fraud checks. We may store and process personal information to better understand your needs and how we can improve our products and services.

 

4. We may disclose personal data if we are required to do so by law. 

5. We do not store credit card details nor do we share customer details with any third parties except for the purpose of processing orders (e.g. for creating postage labels and processing payments).

Stripe - Secure payment card transactions and associated privacy are handled by our payment provider Stripe.
Royal Mail – Privacy Policy                 Stripe – Privacy Policy

Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie lets you know when you visit a particular site. Cookies allow sites to respond to you as an individual. The site can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

If any further information is required please contact us at admin@bookina-box.co.uk